job description
Join Olympic Village Enterprises Inc., a premier retail leader in luxury lifestyle and sportswear, as a Retail Sales Associate in the vibrant heart of Canggu, Bali. This is your opportunity to become part of a dynamic team in one of Southeast Asiaâs most sought-after destinations, where world-class shopping meets tropical paradise. As the face of our brand, youâll deliver exceptional customer experiences while driving sales and fostering long-term client relationships in a fast-paced, high-energy environment.
In this role, youâll thrive in a collaborative setting where your passion for fashion, sportswear, and customer service will shine. Whether youâre assisting international tourists, digital nomads, or local fashion enthusiasts, youâll play a pivotal role in creating memorable shopping experiences that reflect our brandâs commitment to quality, style, and innovation. With Baliâs booming retail scene and our reputation for excellence, this position offers unparalleled growth potential, competitive compensation, and the chance to work in a culturally rich, globally connected community.
If youâre a results-driven professional with a flair for sales and a love for fashion, we want to hear from you. Elevate your career with a company that values your talent and rewards your successâapply today and take the first step toward an exciting future in Baliâs thriving retail industry!
Responsibility
- Deliver outstanding customer service by greeting, assisting, and engaging with shoppers to understand their needs and preferences, ensuring a personalized and memorable shopping experience.
- Drive sales performance by actively promoting products, upselling, and cross-selling to meet and exceed monthly targets in a commission-driven environment.
- Maintain in-depth knowledge of our luxury lifestyle and sportswear collections, including features, benefits, and trends, to provide expert recommendations to customers.
- Process transactions efficiently using POS systems, handle cash and card payments, and manage returns or exchanges with professionalism and accuracy.
- Collaborate with the store team to ensure visual merchandising standards are met, including product displays, signage, and store presentation to enhance the shopping environment.
- Build and nurture long-term customer relationships by following up on purchases, collecting feedback, and maintaining a client database for future marketing initiatives.
- Assist in inventory management, including stock replenishment, cycle counts, and reporting discrepancies to ensure product availability and minimize losses.
- Stay updated on industry trends, competitor activities, and brand promotions to effectively communicate value propositions and drive customer loyalty.
Qualifications
- Minimum of 1-2 years of experience in retail sales, preferably in luxury lifestyle, sportswear, or fashion sectors (entry-level candidates with exceptional potential will be considered).
- Proven track record of meeting or exceeding sales targets in a commission-based or performance-driven environment.
- Excellent communication and interpersonal skills, with fluency in English (additional languages such as Indonesian, Mandarin, or Russian are a plus).
- Strong product knowledge and passion for fashion, sportswear, or lifestyle brands, with the ability to articulate features and benefits confidently.
- Customer-centric mindset with a proactive approach to problem-solving and a commitment to delivering exceptional service.
- Ability to work flexible hours, including weekends, evenings, and holidays, to align with store operational needs and peak shopping periods.
- Basic proficiency in POS systems, inventory management software, and Microsoft Office (Excel, Word).
- High school diploma or equivalent; additional certifications in retail, sales, or customer service are advantageous.