job description
Join Whiteplane, Inc. as a Retail Sales Associate in the vibrant heart of Bali! This is your opportunity to represent a premium lifestyle brand in one of Southeast Asia’s most dynamic retail markets. Based in Canggu, you’ll engage with a diverse, international clientele, delivering exceptional service while driving sales in a fast-paced, luxury retail environment.
As the face of our brand, you’ll combine your passion for fashion and customer service with a keen eye for trends. Your role will involve building lasting relationships with customers, ensuring their shopping experience is seamless, personalized, and memorable. With a competitive salary, career growth opportunities, and the chance to work in Bali’s thriving retail scene, this position is perfect for ambitious professionals who thrive in a customer-centric setting.
Whiteplane, Inc. is committed to fostering a collaborative and inclusive workplace where your contributions are valued. If you’re a motivated self-starter with a flair for sales and a love for luxury retail, we’d love to hear from you!
Responsibility
- Provide exceptional customer service to a diverse, international clientele, ensuring a personalized and memorable shopping experience.
- Achieve and exceed monthly sales targets through proactive engagement, product knowledge, and upselling techniques.
- Maintain an in-depth understanding of the brand’s product lines, promotions, and policies to effectively address customer inquiries.
- Process transactions accurately using POS systems, handle cash and digital payments, and manage inventory stock levels.
- Assist in visual merchandising, including product displays, store layout adjustments, and seasonal setups to enhance the shopping experience.
- Collaborate with the store team to ensure the retail space is clean, organized, and aligned with brand standards at all times.
- Collect and relay customer feedback to management to inform product and service improvements.
- Participate in training sessions and team meetings to stay updated on new collections, sales strategies, and company goals.
Qualifications
- Minimum 1-2 years of experience in retail sales, preferably in luxury or lifestyle brands.
- Excellent communication and interpersonal skills, with fluency in English (additional languages are a plus).
- Proven track record of meeting or exceeding sales targets in a customer-facing role.
- Strong product knowledge and the ability to quickly learn about new collections and brand values.
- Professional appearance with a passion for fashion and trends.
- Ability to work flexible hours, including weekends, holidays, and peak retail periods.
- Basic computer skills, including proficiency with POS systems and inventory management tools.
- A proactive, team-oriented mindset with a commitment to delivering outstanding service.