job description
Join Fossil, a global leader in fashion accessories, as a Retail Sales Associate in Baliâs most vibrant locations. This role offers an exciting opportunity to represent a premium brand while delivering exceptional customer experiences in high-traffic retail environments. Youâll drive sales growth, build client relationships, and contribute to the success of our luxury retail operations across Baliâs top destinations.
As a Sales Associate, youâll be the face of Fossil, combining your passion for fashion with strong sales acumen to meet and exceed targets. Whether engaging with tourists or local clientele, youâll provide personalized service, showcase our latest collections, and create memorable shopping experiences. This role is perfect for dynamic individuals who thrive in fast-paced settings and are eager to grow within the retail industry.
Fossil offers competitive compensation, employee discounts, and career development opportunities in a supportive, team-oriented environment. If youâre a motivated self-starter with a flair for sales and customer service, weâd love to hear from you!
Responsibility
- Achieve and exceed monthly sales targets (KPIs) through proactive customer engagement and upselling techniques.
- Provide exceptional customer service by understanding client needs and offering tailored product recommendations.
- Maintain in-depth knowledge of Fossilâs product lines, including watches, jewelry, and accessories, to educate customers effectively.
- Build and nurture relationships with new and existing clients to foster repeat business and brand loyalty.
- Ensure visual merchandising standards are met, including product displays, store layout, and inventory organization.
- Process transactions accurately using POS systems and handle cash/credit payments with integrity.
- Collaborate with the store team to create a welcoming atmosphere and achieve collective sales goals.
- Stay updated on industry trends and competitor activities to identify opportunities for sales growth.
Qualifications
- Minimum 1 year of experience in retail sales, preferably in fashion, accessories, or luxury goods.
- Proven track record of meeting or exceeding sales targets in a customer-facing role.
- Excellent communication and interpersonal skills, with fluency in English (additional languages a plus).
- Strong product knowledge or willingness to learn about watches, jewelry, and fashion accessories.
- Ability to work flexible hours, including weekends, holidays, and peak retail seasons.
- Tech-savvy with experience using POS systems and basic retail software.
- Passionate about fashion, trends, and delivering high-quality customer experiences.
- Team player with a positive attitude and a commitment to brand representation.