job description
Join Royal Selangor, a globally renowned luxury brand, as a Retail Sales Associate in beautiful Bali. This is your opportunity to represent a brand with over 130 years of heritage in craftsmanship while delivering exceptional customer experiences in some of Bali's most prestigious retail locations.
As a Retail Sales Associate, you will be the face of our brand, engaging with customers, driving sales, and ensuring every visitor leaves with a memorable experience. You'll work in a dynamic environment where your passion for luxury retail and customer service can shine.
Bali's vibrant retail scene offers a unique blend of local and international customers, providing you with diverse interactions and growth opportunities. Whether you're in Canggu, Ubud, or Nusa Dua, you'll be part of a team that values excellence, integrity, and innovation.
If you're a motivated individual with a flair for sales and a love for luxury products, we'd love to hear from you!
Responsibility
- Achieve and exceed monthly sales targets through proactive customer engagement and product knowledge.
- Provide exceptional customer service, ensuring a personalized and memorable shopping experience for every visitor.
- Upsell and cross-sell products by understanding customer needs and recommending suitable items from our luxury collection.
- Maintain store operations, including visual merchandising, inventory management, and ensuring the store is always presentable.
- Handle cash transactions, process payments, and manage point-of-sale systems accurately.
- Build and maintain strong relationships with customers to encourage repeat business and brand loyalty.
- Stay updated on product knowledge, promotions, and brand history to effectively communicate with customers.
- Collaborate with the store team to create a positive and productive work environment.
Qualifications
- Minimum 1 year of experience in retail sales, preferably in luxury or high-end brands.
- Excellent communication and interpersonal skills, with fluency in English and Bahasa Indonesia.
- Proven track record of achieving sales targets and providing outstanding customer service.
- Strong product knowledge and the ability to learn quickly about new collections.
- Ability to work in a fast-paced environment and handle multiple tasks efficiently.
- Professional appearance and demeanor, aligning with our brand's luxury image.
- Basic computer skills and familiarity with POS systems.
- Flexibility to work weekends, holidays, and extended hours as required.