job description
Join Luxury Careers as a Senior Retail Assistant and become part of a globally renowned fashion brand dedicated to delivering unparalleled customer experiences. In this dynamic role, you will be the face of our brand, ensuring every customer enjoys a seamless and luxurious shopping journey. Based in the vibrant regions of Bali, including Canggu, Ubud, and Denpasar, you will work in a high-energy environment where fashion meets exceptional service.
Your role will involve driving sales, maintaining store standards, and fostering lasting customer relationships. If you have a passion for fashion, a knack for customer service, and a desire to grow within a prestigious brand, this is the perfect opportunity for you.
Responsibility
- Deliver exceptional customer service, ensuring a personalized and memorable shopping experience.
- Drive sales by engaging with customers, understanding their needs, and recommending suitable products.
- Maintain store presentation, including visual merchandising, stock replenishment, and cleanliness.
- Assist in inventory management, including stock checks, restocking, and reporting discrepancies.
- Handle cash transactions, process payments, and manage point-of-sale systems accurately.
- Collaborate with the team to achieve sales targets and contribute to store success.
- Stay updated on product knowledge, fashion trends, and brand promotions.
- Resolve customer inquiries and complaints professionally and efficiently.
Qualifications
- Proven experience in retail, preferably in a luxury or fashion environment.
- Strong interpersonal and communication skills with a customer-centric approach.
- Ability to work in a fast-paced environment and handle multiple tasks efficiently.
- Basic knowledge of point-of-sale systems and inventory management.
- Fashion-savvy with a keen eye for trends and styling.
- Flexibility to work weekends, holidays, and peak retail hours.
- High school diploma or equivalent; additional retail certifications are a plus.
- Fluency in English; additional languages are an advantage.