job description
Join San-Yang Furniture as a Retail Sales Associate in the vibrant heart of Bali! We are seeking a customer-focused and energetic professional to enhance our in-store experience at our premium furniture showroom. In this role, you will play a key part in assisting customers, showcasing our high-quality furniture collections, and ensuring seamless assembly and delivery of products.
This is an exciting opportunity for individuals passionate about sales, customer service, and the furniture industry. Based in Denpasar, Badung, you will work in a dynamic environment where your interpersonal skills and product knowledge will drive customer satisfaction and sales growth.
At San-Yang Furniture, we value dedication, teamwork, and a commitment to excellence. If you thrive in a fast-paced retail setting and enjoy helping customers find the perfect pieces for their homes, we’d love to hear from you!
Responsibility
- Provide exceptional customer service by greeting, assisting, and advising customers on furniture selections.
- Demonstrate product features, benefits, and assembly instructions to enhance customer understanding.
- Assist with the lifting, moving, and assembly of furniture items in-store or for customer deliveries.
- Maintain showroom appearance, ensuring displays are clean, organized, and visually appealing.
- Process sales transactions, handle payments, and manage customer inquiries or complaints professionally.
- Collaborate with the sales team to achieve monthly targets and contribute to store performance.
- Stay updated on product knowledge, promotions, and industry trends to provide accurate information.
- Assist in inventory management, including stock checks and restocking as needed.
Qualifications
- Minimum 1 year of experience in retail sales, customer service, or a related field.
- Strong communication and interpersonal skills with a customer-centric approach.
- Physical ability to lift and move furniture items (up to 20-25 kg) safely.
- Basic knowledge of furniture assembly and product care is a plus.
- High school diploma or equivalent; additional training in sales or marketing is advantageous.
- Familiarity with POS systems and basic computer skills.
- Ability to work flexible hours, including weekends and holidays, as required.
- Proactive, detail-oriented, and able to work both independently and as part of a team.