job description
Join Claudia Cherubini, a leading name in Bali’s luxury retail scene, as a Full-Time Retail Sales Associate. This is your opportunity to thrive in a dynamic, customer-focused environment while representing high-end fashion and lifestyle brands in some of Bali’s most exclusive locations—Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badung.
If you have a passion for sales, a flair for customer service, and strong English communication skills, we want to hear from you! This role is perfect for experienced retail professionals or enthusiastic individuals ready to elevate their career in a fast-paced, rewarding industry.
At Claudia Cherubini, we value excellence, creativity, and dedication. You’ll work alongside a talented team, engage with international clientele, and contribute to delivering an unforgettable shopping experience. Whether you’re assisting customers, managing inventory, or driving sales targets, your role will be pivotal in shaping our brand’s success in Bali’s competitive retail market.
Responsibility
- Provide exceptional customer service to local and international clients, ensuring a personalized and memorable shopping experience.
- Achieve and exceed monthly sales targets through proactive engagement, product knowledge, and upselling techniques.
- Maintain a well-organized and visually appealing retail space, including merchandising, stock replenishment, and inventory management.
- Assist in daily store operations, including opening/closing procedures, cash handling, and transaction processing.
- Stay updated on product features, promotions, and brand standards to effectively communicate value to customers.
- Collaborate with the team to plan and execute in-store events and promotional campaigns.
- Handle customer inquiries, complaints, and returns professionally and efficiently.
- Contribute to visual merchandising and store layout adjustments to enhance product visibility and appeal.
Qualifications
- Proven experience in retail sales or a related customer-facing role (minimum 1-2 years preferred).
- Fluent English communication skills (written and verbal) – additional languages are a plus.
- Strong interpersonal and negotiation skills with a customer-centric approach.
- Ability to work flexible hours, including weekends and holidays, in a fast-paced environment.
- Goal-oriented mindset with a track record of meeting or exceeding sales targets.
- Familiarity with POS systems, inventory management, and basic retail software.
- Passion for fashion, luxury products, or the retail industry.
- High school diploma or equivalent; additional certifications in sales or retail management are advantageous.