job description
Are you a dynamic and customer-focused professional looking to kickstart or advance your career in retail? MKS Workforce Management Services is expanding its team in Bali and seeking a motivated Retail Sales Associate to join our vibrant workforce. This is your opportunity to thrive in a fast-paced environment while delivering exceptional service to our valued customers.
As a key member of our retail team, you will play a pivotal role in driving sales, enhancing customer satisfaction, and maintaining the high standards of our brand. Whether you're assisting shoppers, managing inventory, or contributing to store operations, your efforts will directly impact our success. We offer a competitive salary, a supportive work culture, and ample opportunities for growth in the retail industry.
If you’re passionate about sales, love engaging with people, and take pride in delivering outstanding service, we’d love to hear from you. Apply today and become part of a team that values your contributions and invests in your professional development!
Responsibility
- Provide exceptional customer service by greeting, assisting, and advising customers on product selections.
- Process sales transactions accurately using POS systems and handle cash/credit payments.
- Maintain a clean, organized, and visually appealing store environment to enhance the shopping experience.
- Monitor inventory levels, restock merchandise, and assist in conducting regular stock audits.
- Achieve individual and team sales targets by actively promoting products and upselling where appropriate.
- Handle customer inquiries, complaints, and returns professionally and efficiently.
- Collaborate with team members to ensure smooth store operations and a positive work environment.
- Stay updated on product knowledge, promotions, and company policies to provide accurate information to customers.
Qualifications
- Minimum of 1 year of experience in retail sales, customer service, or a related field (fresh graduates with strong interpersonal skills are encouraged to apply).
- Excellent communication and interpersonal skills with a customer-first mindset.
- Proven ability to work in a fast-paced environment and handle multiple tasks efficiently.
- Basic math and cash-handling skills with attention to detail.
- Familiarity with POS systems and inventory management is a plus.
- Flexible availability, including weekends and holidays, to meet business needs.
- High school diploma or equivalent; additional certifications in sales or retail are advantageous.
- Fluency in English; knowledge of Indonesian (Bahasa) is a bonus.