job description
Are you a dynamic and customer-focused professional looking to kickstart or advance your career in retail? MKS Workforce Management Services is expanding its team in Baliâs most vibrant locationsâCanggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badungâand weâre on the hunt for passionate Retail Sales Associates to join us!
In this role, youâll be the face of our brand, delivering exceptional customer service, driving sales, and creating memorable shopping experiences. Whether youâre assisting customers, managing inventory, or collaborating with a high-energy team, your contributions will directly impact our success. This is a fantastic opportunity to grow in a fast-paced, supportive environment with competitive compensation and career development prospects.
If you thrive in a people-centric role and love the idea of working in Baliâs bustling retail scene, weâd love to hear from you. Apply today and take the first step toward a rewarding career with a company that values your talent and ambition!
Responsibility
- Provide outstanding customer service by greeting, assisting, and advising customers on product selections.
- Process transactions accurately using POS systems and handle cash/credit payments with integrity.
- Maintain a clean, organized, and visually appealing sales floor to enhance the shopping experience.
- Achieve and exceed individual and team sales targets through proactive upselling and cross-selling.
- Monitor inventory levels, restock merchandise, and assist with stocktaking and visual merchandising.
- Resolve customer inquiries and complaints professionally, ensuring a positive resolution.
- Collaborate with team members to execute promotional campaigns and in-store events.
- Stay updated on product knowledge, pricing, and promotions to provide accurate information to customers.
Qualifications
- Minimum 1 year of experience in retail, sales, or customer service (fresh graduates with strong interpersonal skills are encouraged to apply).
- Excellent communication and interpersonal skills in English (additional languages are a plus).
- Proven ability to work in a fast-paced environment and handle multiple tasks efficiently.
- Strong problem-solving skills and a customer-first mindset.
- Basic computer literacy, including POS systems and inventory management tools.
- Flexibility to work weekends, holidays, and evenings as required.
- Passion for retail and a desire to deliver exceptional service with a positive attitude.
- High school diploma or equivalent; higher education in business or related fields is advantageous.