job description
Join MKS Workforce Management Services as a Retail Sales Associate in the vibrant heart of Bali! This is your opportunity to thrive in a dynamic sales environment while delivering exceptional customer service and driving revenue growth. As a key member of our team, you will engage with diverse clientele, promote high-quality products, and contribute to achieving ambitious sales targets in one of Southeast Asia’s most exciting retail markets.
Based in Canggu, Bali, this role offers a unique blend of professional development and lifestyle benefits. Whether you're assisting customers, managing inventory, or collaborating with team members, your contributions will directly impact our success. We’re looking for passionate, results-driven individuals who excel in fast-paced settings and are committed to delivering outstanding shopping experiences.
If you’re a motivated self-starter with a flair for sales and a dedication to customer satisfaction, we’d love to hear from you. Apply today and take the first step toward a rewarding career in retail sales!
Responsibility
- Provide exceptional customer service by greeting, assisting, and advising customers on product selections.
- Achieve and exceed monthly sales targets through proactive selling and upselling techniques.
- Maintain in-depth knowledge of product features, benefits, and promotions to effectively address customer inquiries.
- Process transactions accurately using POS systems and handle cash/credit payments with integrity.
- Collaborate with the sales team to restock merchandise, organize displays, and maintain store appearance.
- Resolve customer complaints professionally and escalate issues to management when necessary.
- Track inventory levels and report low stock to ensure optimal product availability.
- Participate in training sessions and team meetings to stay updated on new products and sales strategies.
Qualifications
- Minimum 1 year of experience in retail sales, customer service, or a related field.
- Proven track record of meeting or exceeding sales targets in a fast-paced environment.
- Excellent communication and interpersonal skills with a customer-centric approach.
- Strong problem-solving abilities and a proactive attitude toward challenges.
- Familiarity with POS systems and basic cash handling procedures.
- Ability to work flexible hours, including weekends and holidays, as required.
- High school diploma or equivalent; bachelor’s degree in Business or Marketing is a plus.
- Fluency in English; knowledge of Indonesian (Bahasa) is advantageous.