job description
Join Mitra10 as a Retail Sales Associate in the vibrant heart of Bali! This is your opportunity to become a key player in driving customer satisfaction and boosting sales through exceptional service and product expertise. As a frontline ambassador of our brand, youâll engage with diverse customers, promote high-quality consumer products, and build lasting relationships that fuel business growth.
Baliâs dynamic retail landscape offers a unique environment where your communication skills and sales acumen can truly shine. Whether youâre assisting tourists in Cangcu, engaging with locals in Ubud, or serving international clients in Nusa Dua, your role will be pivotal in delivering a seamless shopping experience. This position is perfect for energetic, customer-focused individuals who thrive in fast-paced settings and are passionate about retail excellence.
At Mitra10, we value initiative, teamwork, and a proactive approach to problem-solving. If youâre ready to take your sales career to the next level in one of the worldâs most sought-after destinations, apply today and be part of a team thatâs redefining retail success in Bali!
Responsibility
- Deliver exceptional customer service by greeting, assisting, and advising customers on product selections.
- Achieve and exceed monthly sales targets through proactive engagement and upselling techniques.
- Maintain in-depth product knowledge to effectively communicate features, benefits, and promotions.
- Build and nurture long-term customer relationships to encourage repeat business and loyalty.
- Process transactions accurately using POS systems and handle cash/credit payments with integrity.
- Collaborate with the team to merchandise products attractively and ensure store presentation standards are met.
- Address customer inquiries, concerns, or complaints professionally and resolve issues promptly.
- Participate in training sessions and stay updated on new products, policies, and sales strategies.
Qualifications
- Minimum high school diploma or equivalent; higher education in business or marketing is a plus.
- Proven experience in retail sales, customer service, or promotions (1+ years preferred).
- Excellent communication and interpersonal skills in English and Bahasa Indonesia.
- Strong persuasion and negotiation abilities with a customer-centric mindset.
- Ability to work flexible hours, including weekends and holidays, in a dynamic retail environment.
- Goal-oriented with a track record of meeting or exceeding sales targets.
- Familiarity with POS systems and basic cash handling procedures.
- Passion for teamwork, adaptability, and continuous learning in a fast-paced setting.