job description
Join Global Mart Bali as a Retail Store Associate and become part of a dynamic team dedicated to delivering exceptional customer service in one of Bali's leading retail destinations. Located in the heart of Denpasar, our store offers a vibrant work environment where you can grow your retail career while contributing to a positive shopping experience for our diverse clientele.
In this role, you will play a key part in maintaining store operations, ensuring product availability, and creating a welcoming atmosphere for customers. Whether you're assisting shoppers, organizing merchandise, or collaborating with your team, your efforts will directly impact our store's success and customer satisfaction.
We are looking for enthusiastic individuals who thrive in fast-paced environments and are passionate about retail. If you enjoy interacting with people, have a keen eye for detail, and take pride in maintaining high standards, this opportunity is perfect for you.
Responsibility
- Provide friendly and efficient customer service, assisting shoppers with inquiries, product locations, and purchase decisions.
- Maintain store cleanliness, organization, and visual merchandising standards to ensure an appealing shopping environment.
- Monitor and replenish stock levels, ensuring products are well-stocked and displayed attractively.
- Operate cash registers, process transactions accurately, and handle cash and digital payments with integrity.
- Assist in inventory management, including receiving shipments, labeling products, and conducting regular stock checks.
- Collaborate with team members to achieve daily sales targets and operational goals.
- Address customer concerns or complaints professionally, escalating issues to management when necessary.
- Follow company policies and procedures, including safety and security protocols, to maintain a secure workplace.
Qualifications
- High school diploma or equivalent; prior retail experience is a plus but not required.
- Excellent communication and interpersonal skills, with a customer-centric approach.
- Ability to work flexible hours, including weekends and holidays, to meet store scheduling needs.
- Basic math skills for handling transactions and managing cash registers.
- Physical stamina to stand for extended periods, lift moderate weights, and perform repetitive tasks.
- Strong organizational skills and attention to detail to maintain store presentation and inventory accuracy.
- Willingness to learn and adapt to new processes, products, and technologies.
- Team player with a positive attitude and a commitment to contributing to a collaborative work environment.