job description
Join Duta Sarana Computer, a leading provider of cutting-edge technology solutions, as a Retail Sales Associate in the vibrant heart of Bali. This is your opportunity to thrive in a dynamic retail environment while enjoying a competitive compensation package, including BPJS Kesehatan (Health Insurance), BPJS Ketenagakerjaan (Employment Insurance), THR (Annual Bonus), and Sales Bonuses.
As a key member of our team, you will engage with customers, showcase our premium consumer electronics, and drive sales through exceptional service. Whether you're assisting tech-savvy shoppers in Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, or Kuta, your role will be pivotal in delivering a seamless shopping experience.
We’re looking for passionate, customer-focused individuals who are eager to grow in the retail and consumer electronics industry. If you have a knack for sales, a friendly demeanor, and a drive to exceed targets, this role is perfect for you!
Responsibility
- Provide exceptional customer service to clients visiting the store, ensuring a positive and memorable shopping experience.
- Demonstrate and explain the features, benefits, and specifications of consumer electronics, including computers, gadgets, and accessories.
- Achieve and exceed monthly sales targets through proactive upselling and cross-selling techniques.
- Process transactions accurately, including cash handling, credit card payments, and receipt issuance.
- Maintain an organized and visually appealing store layout, including product displays and inventory management.
- Stay updated on the latest technology trends, product launches, and promotions to provide informed recommendations.
- Handle customer inquiries, complaints, and returns professionally and efficiently.
- Collaborate with the team to ensure smooth store operations and contribute to a supportive work environment.
Qualifications
- Minimum High School Diploma or equivalent; a degree in Business, Marketing, or related fields is a plus.
- Proven experience in retail sales, customer service, or a similar role (preferably in electronics or technology).
- Excellent communication and interpersonal skills with a customer-centric approach.
- Strong sales and negotiation abilities with a track record of meeting or exceeding targets.
- Basic knowledge of consumer electronics, computers, or IT products is highly advantageous.
- Ability to work flexible hours, including weekends and holidays, as required.
- Fluent in English and Indonesian; additional languages are a bonus.
- Self-motivated, detail-oriented, and able to work both independently and as part of a team.