job description
Join 1Rotary as a Retail Sales Associate in the vibrant heart of Canggu, Bali! We are seeking a dynamic and customer-focused individual to support our daily branch operations, ensure seamless order fulfillment, and deliver exceptional service to our valued customers. This role is perfect for those who thrive in a fast-paced retail environment and are passionate about creating memorable shopping experiences.
As part of our team, you will play a key role in maintaining store standards, driving sales, and fostering a welcoming atmosphere. With competitive compensation, opportunities for growth, and the chance to work in one of Bali’s most exciting locations, this is your opportunity to grow your retail career with a leading brand.
Responsibility
- Assist customers with product inquiries, purchases, and returns in a friendly and professional manner.
- Process sales transactions accurately using POS systems and handle cash/credit payments.
- Maintain store cleanliness, merchandising standards, and inventory organization.
- Ensure timely and accurate order fulfillment, including packaging and delivery coordination.
- Upsell and cross-sell products to meet sales targets and enhance customer satisfaction.
- Resolve customer complaints or issues promptly and escalate concerns when necessary.
- Collaborate with team members to achieve daily, weekly, and monthly sales goals.
- Stay updated on product knowledge, promotions, and company policies.
Qualifications
- High school diploma or equivalent; prior retail experience is a plus.
- Excellent communication and interpersonal skills in English (additional languages a bonus).
- Strong customer service orientation with a proactive and friendly attitude.
- Basic math skills for handling transactions and inventory management.
- Ability to work flexible hours, including weekends and holidays.
- Detail-oriented with a commitment to accuracy and efficiency.
- Physical stamina to stand for extended periods and lift moderate weights.
- Familiarity with POS systems and basic computer skills.