job description
Join PT Mulia Satu Group, a leading retail company in Indonesia, and become part of a dynamic team dedicated to delivering exceptional customer experiences. We are seeking a motivated Retail Sales Associate to represent our brand in the vibrant market of Bali. This role offers an exciting opportunity to grow your career in retail while enjoying the unique lifestyle of Bali's most sought-after locations.
As a Retail Sales Associate, you will be the face of our brand, engaging with customers, driving sales, and ensuring a seamless shopping experience. You will work in a fast-paced environment where your passion for sales and customer service will be key to your success. This position is perfect for individuals who thrive in interactive settings and are eager to contribute to a team-oriented culture.
Located in the heart of Canggu, our store offers a modern and inviting atmosphere where you can connect with both local and international customers. Whether you're assisting with product inquiries, processing transactions, or maintaining store presentation, your role will directly impact our business growth and customer satisfaction.
Responsibility
- Provide exceptional customer service by greeting and assisting customers in a friendly and professional manner.
- Achieve and exceed individual and team sales targets through effective selling techniques.
- Maintain in-depth knowledge of products to provide accurate information and recommendations to customers.
- Process transactions efficiently using POS systems and handle cash and card payments accurately.
- Ensure the store is well-stocked, organized, and visually appealing to enhance the shopping experience.
- Assist in inventory management, including stock replenishment and conducting regular stock checks.
- Handle customer inquiries, complaints, and returns with professionalism and empathy.
- Collaborate with team members to achieve store objectives and maintain a positive work environment.
Qualifications
- Minimum of 1 year of experience in retail sales or a customer-facing role.
- Excellent communication and interpersonal skills, with fluency in English and Bahasa Indonesia.
- Strong sales and negotiation skills, with a proven track record of meeting or exceeding targets.
- Ability to work in a fast-paced environment and handle multiple tasks efficiently.
- Basic computer skills and familiarity with POS systems.
- High school diploma or equivalent; additional education or training in sales is a plus.
- Flexibility to work evenings, weekends, and holidays as required.
- Passion for fashion, retail, and delivering outstanding customer service.