job description
Join Mitra Adiperkasa, one of Indonesia’s leading retail conglomerates, as a Retail Sales Assistant for DIGIMAP/DIGIPLUS in stunning Bali! This is an exciting opportunity to grow your career in retail while working in some of Bali’s most vibrant locations, including Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badung.
As a Sales Assistant, you will play a key role in supporting our store operations, ensuring exceptional customer experiences, and driving sales performance. You’ll work closely with coordinators and supervisors to manage merchandise, maintain store standards, and contribute to a dynamic retail environment. This role is perfect for individuals who are passionate about retail, customer service, and teamwork.
Bali offers a unique blend of professional growth and lifestyle benefits, making it an ideal location for this role. Whether you're a local resident or looking to relocate, this position provides a fantastic opportunity to develop your skills in a fast-paced retail setting while enjoying the beauty and culture of Bali.
If you’re a proactive, customer-focused professional with a passion for retail, we’d love to hear from you! Apply now and take the next step in your retail career with Mitra Adiperkasa.
Responsibility
- Assist the coordinator and supervisor in managing merchandise and inventory within the store, ensuring optimal stock levels and product availability.
- Support daily store operations, including visual merchandising, product displays, and maintaining a clean and organized retail environment.
- Provide exceptional customer service by assisting shoppers, answering inquiries, and ensuring a positive shopping experience.
- Process sales transactions efficiently using POS systems and handle cash and card payments with accuracy.
- Monitor and report on sales performance, customer feedback, and inventory discrepancies to the supervisor.
- Collaborate with the team to achieve sales targets and contribute to store promotions and marketing initiatives.
- Assist in training new team members and ensuring adherence to company policies and procedures.
- Handle customer complaints or issues professionally and escalate to management when necessary.
Qualifications
- Minimum high school diploma or equivalent; additional retail or customer service certifications are a plus.
- Proven experience in retail, sales, or customer service roles (prior experience in a similar position is advantageous).
- Strong communication and interpersonal skills, with the ability to engage effectively with customers and team members.
- Basic understanding of retail operations, including inventory management, merchandising, and sales techniques.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Fluency in English and Bahasa Indonesia; additional languages are a bonus.
- Flexibility to work in shifts, including weekends and holidays, as required by the store schedule.
- Proactive, detail-oriented, and able to work both independently and as part of a team.