job description
Join Liberty Walk Kuala Lumpur as a Retail Sales Assistant and become part of a dynamic team dedicated to delivering exceptional customer experiences in the retail industry. This role is perfect for individuals who are passionate about fashion, customer service, and sales. You will be responsible for driving sales, maintaining store standards, and ensuring customer satisfaction in a fast-paced retail environment.
As a Retail Sales Assistant, you will play a crucial role in representing our brand and creating a welcoming atmosphere for our customers. Your ability to engage with customers, understand their needs, and provide personalized recommendations will be key to your success. Additionally, you will assist in maintaining inventory, visual merchandising, and ensuring the store is always presentable and inviting.
This is an excellent opportunity to grow your career in retail, gain valuable experience, and work in a supportive and collaborative environment. If you are enthusiastic, customer-focused, and ready to take on new challenges, we would love to hear from you!
Responsibility
- Drive sales by engaging with customers, understanding their needs, and providing personalized recommendations.
- Deliver exceptional customer service to ensure a positive shopping experience.
- Maintain store standards, including visual merchandising and cleanliness.
- Assist in inventory management, including stocking, organizing, and tracking merchandise.
- Process transactions accurately and efficiently using the point-of-sale system.
- Handle customer inquiries, complaints, and returns professionally and courteously.
- Collaborate with the team to achieve sales targets and contribute to the overall success of the store.
- Stay updated on product knowledge, promotions, and trends to provide accurate information to customers.
Qualifications
- Previous experience in retail or customer service is preferred but not required.
- Excellent communication and interpersonal skills.
- Strong sales and customer service orientation.
- Ability to work in a fast-paced environment and handle multiple tasks efficiently.
- Basic math skills for handling transactions and inventory.
- Flexibility to work weekends, holidays, and evenings as needed.
- Passion for fashion and a keen eye for detail.
- Ability to work collaboratively in a team environment.