job description
Join Marks & Spencer in Bali â Where Retail Meets Excellence!
Marks & Spencer, a globally renowned name in luxury fashion and lifestyle, is expanding its presence in Bali, Indonesia. As part of the Al-Futtaim Group, we offer a dynamic, fast-paced work environment where your passion for customer service and sales can thrive. This is your chance to grow with an iconic brand, enjoy competitive compensation (up to S$3000/month), and be part of a team that values innovation, collaboration, and career development.
Based in the vibrant heart of Denpasar, Bali, youâll engage with a diverse clientele, promote premium products, and contribute to an unparalleled shopping experience. Whether youâre assisting customers, driving sales, or maintaining store standards, your role will be pivotal in shaping the success of our Bali stores.
Why Marks & Spencer?
- Global Brand, Local Impact: Work with a legacy brand that blends British heritage with modern retail excellence.
- Career Growth: Access training programs, leadership opportunities, and a clear path for advancement.
- Work-Life Balance: Enjoy a 5-day work week in one of the worldâs most sought-after destinations.
- Competitive Benefits: Attractive salary, performance bonuses, and employee discounts.
Apply now and take the first step toward a rewarding career in retail with Marks & Spencer in Bali!
Responsibility
- Customer Engagement: Deliver exceptional in-store service, building rapport with customers and understanding their needs to drive sales.
- Product Expertise: Maintain in-depth knowledge of Marks & Spencerâs product lines, including fashion, home goods, and food, to provide accurate recommendations.
- Sales Targets: Meet and exceed individual and team sales targets through proactive selling and upselling techniques.
- Visual Merchandising: Assist in maintaining store displays, ensuring products are presented attractively and in line with brand standards.
- Inventory Management: Monitor stock levels, restock merchandise, and report discrepancies to the management team.
- Cash Handling: Process transactions accurately using POS systems and handle cash/credit payments with integrity.
- Team Collaboration: Work closely with colleagues to create a welcoming atmosphere and support store operations.
- Feedback & Reporting: Gather customer feedback and communicate insights to improve service and product offerings.
Qualifications
- Experience: Minimum 1-2 years in retail sales, customer service, or a related field (luxury/fashion retail is a plus).
- Communication Skills: Fluent in English (additional languages, especially Indonesian or Mandarin, are advantageous).
- Sales-Driven Mindset: Proven ability to meet sales targets and a passion for delivering outstanding customer experiences.
- Product Knowledge: Familiarity with high-end retail products or a quick learner with a keen eye for detail.
- Tech-Savvy: Comfortable using POS systems, inventory software, and digital tools.
- Adaptability: Ability to thrive in a fast-paced environment and handle multiple tasks efficiently.
- Team Player: Collaborative attitude with a willingness to support peers and contribute to a positive work culture.
- Education: High school diploma or equivalent; higher education in business or retail management is a bonus.