job description
Join Propan Raya Industrial Coating Chemicals as a Retail Sales Administrator in the vibrant heart of Bali! This is a unique opportunity to support our dynamic Sales & Marketing team while contributing to the growth of a leading industrial coatings company. Based in one of Bali’s prime locations—Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, or Badung—you’ll play a pivotal role in streamlining administrative processes to enhance efficiency and customer satisfaction.
As a Retail Sales Administrator, you will ensure seamless coordination between sales operations, client communications, and internal teams. Your organizational skills and attention to detail will directly impact our ability to deliver exceptional service to retail partners and clients. If you thrive in a fast-paced environment and have a passion for sales support, this role is perfect for you.
We offer a competitive salary, a collaborative work culture, and the chance to grow within a well-established company in the chemical coatings industry. Apply today and take the next step in your career in Bali’s thriving business landscape!
Responsibility
- Manage and process all administrative tasks related to the Sales & Marketing team, including order processing, invoicing, and client documentation.
- Prepare, draft, and distribute professional business correspondence, proposals, and reports for retail clients and internal stakeholders.
- Maintain accurate and up-to-date records of sales activities, client interactions, and inventory levels using company systems.
- Coordinate with the logistics team to ensure timely delivery of products and resolve any discrepancies in orders or shipments.
- Assist in the preparation of sales forecasts, performance reports, and presentations for management review.
- Handle customer inquiries and complaints professionally, ensuring prompt resolution and high levels of satisfaction.
- Collaborate with cross-functional teams (e.g., Finance, Operations) to streamline processes and improve operational efficiency.
- Support the Sales & Marketing team in organizing promotional events, trade shows, or client meetings as needed.
Qualifications
- Minimum of 1-2 years of experience in administrative sales support, preferably in the retail, chemical, or manufacturing industry.
- Proficient in Microsoft Office Suite (Excel, Word, PowerPoint) and familiar with CRM or ERP systems.
- Excellent written and verbal communication skills in English and Indonesian to liaise with local and international clients.
- Strong organizational and time-management skills, with the ability to prioritize tasks in a fast-paced environment.
- Detail-oriented with a high degree of accuracy in data entry and documentation.
- Customer-focused mindset with problem-solving abilities to address client concerns effectively.
- Ability to work independently as well as part of a team, with a proactive and can-do attitude.
- Diploma or Bachelor’s degree in Business Administration, Marketing, or a related field is a plus.