job description
Join PT Jasa Integritas Mandiri as our Retail Project Officer and play a pivotal role in driving retail excellence across Bali’s most vibrant locations, including Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badung. This contract-based opportunity is perfect for a dynamic professional who thrives in fast-paced retail environments, eager to build relationships, optimize operations, and contribute to the growth of our retail network.
In this role, you will be the bridge between our company and retail sellers, ensuring seamless communication, data accuracy, and operational support. Your efforts will directly impact our ability to expand and maintain strong retail partnerships, making this an ideal position for someone with a passion for retail, strong organizational skills, and a proactive mindset.
Bali’s thriving retail scene offers a unique blend of local charm and international appeal, providing an exciting backdrop for your professional growth. Whether you’re engaging with sellers in bustling markets or supporting operations in high-end retail zones, this role promises diversity, challenge, and the chance to make a tangible difference.
If you’re ready to take your retail career to the next level in one of Indonesia’s most sought-after destinations, we’d love to hear from you!
Responsibility
- Conduct comprehensive data collection and profiling of retail sellers across designated areas in Bali.
- Build and maintain strong, long-term relationships with retail sellers, ensuring high levels of satisfaction and engagement.
- Actively promote and explain our company’s services to potential and existing sellers, driving adoption and usage.
- Manage and update seller databases with accuracy, ensuring all information is current and accessible for operational needs.
- Provide on-the-ground operational support to sellers, addressing inquiries, resolving issues, and facilitating smooth transactions.
- Collaborate with internal teams to relay seller feedback, identify trends, and suggest improvements to enhance service delivery.
- Monitor and report on key performance indicators (KPIs) related to seller engagement, service adoption, and operational efficiency.
- Represent our company at retail events, markets, and meetings, enhancing our brand visibility and reputation.
Qualifications
- Minimum of 1-2 years of experience in retail, sales, or project coordination, preferably in a retail or consumer goods environment.
- Strong interpersonal and communication skills, with the ability to engage effectively with diverse stakeholders.
- Proficient in data management and basic office software (e.g., Microsoft Excel, Google Sheets).
- Self-motivated and proactive, with a demonstrated ability to work independently and manage time effectively.
- Fluency in English and Bahasa Indonesia is essential; additional languages are a plus.
- Willingness to travel within Bali and work flexible hours as needed to meet operational demands.
- Experience in customer service, relationship management, or retail operations is highly desirable.
- A passion for retail and a keen understanding of the local market dynamics in Bali.