job description
Join O!Save as a Deputy Store Manager and take the next step in your retail leadership career! We are seeking a dynamic and experienced professional to support the Store Manager in driving operational excellence, team development, and customer satisfaction across our stores in Bali. This role offers a unique opportunity to contribute to the growth of a leading retail brand while working in vibrant locations such as Canggu, Ubud, Denpasar, and more.
As a Deputy Store Manager, you will play a pivotal role in ensuring smooth store operations, maintaining high standards of service, and fostering a positive work environment. Your leadership skills and retail expertise will be key to achieving sales targets, optimizing inventory, and delivering an exceptional shopping experience to our customers.
If you are passionate about retail, have a proven track record in store management, and thrive in a fast-paced environment, we invite you to apply and become part of our success story!
Responsibility
- Assist the Store Manager in overseeing daily store operations, including sales, customer service, and inventory management.
- Lead, mentor, and develop a team of retail associates to ensure high performance and engagement.
- Monitor and achieve sales targets, KPIs, and operational goals set by the company.
- Ensure compliance with company policies, procedures, and standards in all store activities.
- Handle customer inquiries, complaints, and feedback professionally to maintain high satisfaction levels.
- Coordinate with the Store Manager on staff scheduling, payroll, and performance evaluations.
- Conduct regular store audits to maintain cleanliness, organization, and visual merchandising standards.
- Assist in training new employees and conducting ongoing staff development programs.
Qualifications
- Minimum of 1 year of experience as an Assistant Store Manager or equivalent role in the retail industry.
- Proven leadership skills with the ability to motivate and manage a team effectively.
- Strong communication and interpersonal skills to interact with customers, staff, and management.
- High integrity, professionalism, and a customer-centric approach.
- Ability to work flexible hours, including weekends and holidays, as required by retail operations.
- Basic computer skills and familiarity with retail management software.
- Problem-solving mindset with the ability to handle challenges in a fast-paced environment.
- Fluency in English and Bahasa Indonesia is preferred.