job description
Join O!Save as a Deputy Store Manager and take the next step in your retail leadership career in the vibrant heart of Bali! This is a unique opportunity to contribute to the growth of a dynamic retail brand while enjoying the island’s unparalleled lifestyle in areas like Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, or Kuta.
As the Deputy Store Manager, you will play a pivotal role in driving store performance, leading a motivated team, and ensuring exceptional customer experiences. Your leadership will help shape operational excellence, sales strategies, and team development in a fast-paced retail environment. If you have a passion for retail, a knack for problem-solving, and a commitment to fostering a positive work culture, this role is for you.
O!Save is a trusted name in the retail and consumer goods sector, known for its customer-centric approach and innovative solutions. We offer a competitive salary, career growth opportunities, and the chance to work in one of Indonesia’s most sought-after locations.
Responsibility
- Assist the Store Manager in overseeing daily store operations, ensuring smooth workflow and adherence to company policies.
- Lead, mentor, and motivate the store team to achieve sales targets and deliver outstanding customer service.
- Monitor inventory levels, coordinate stock replenishment, and ensure product availability to meet customer demand.
- Implement sales and promotional strategies to drive revenue growth and enhance customer engagement.
- Handle customer inquiries, complaints, and escalations professionally to maintain high satisfaction levels.
- Conduct regular staff training and performance evaluations to foster a high-performing team.
- Ensure compliance with health, safety, and security standards in the store.
- Prepare and analyze sales reports, identifying trends and opportunities for improvement.
Qualifications
- Minimum 1 year of experience as an Assistant Store Manager, Deputy Manager, or equivalent leadership role in retail.
- Proven leadership and team management skills with the ability to inspire and develop staff.
- Excellent communication and interpersonal skills to engage with customers, team members, and stakeholders.
- Strong problem-solving and decision-making abilities in a fast-paced environment.
- High integrity, professionalism, and ethical standards in all business dealings.
- Familiarity with retail management software, inventory systems, and POS operations.
- Ability to work flexible hours, including weekends and holidays, as required.
- Fluency in English and Indonesian is a plus.