job description
Join Home Credit as a Retail Sales Associate and become part of a dynamic team dedicated to providing exceptional financial solutions to customers across Bali. In this role, you will drive sales by offering flexible payment options for consumer goods, ensuring a seamless and positive customer experience. This is an exciting opportunity to grow your career in retail and financial services while making a tangible impact in one of Indonesia’s most vibrant regions.
As a Retail Sales Associate, you will engage with customers, promote Home Credit’s financial products, and help them secure the best payment plans for their purchases. Your role is crucial in expanding our market presence and delivering outstanding service that aligns with our mission of financial inclusion.
If you are passionate about sales, customer service, and financial solutions, we invite you to apply and take the next step in your career with Home Credit in Bali.
Responsibility
- Engage with customers to promote Home Credit’s financial products and payment solutions.
- Provide detailed information about loan options, terms, and benefits to potential customers.
- Assist customers in completing loan applications and ensure all documentation is accurate and complete.
- Achieve and exceed monthly sales targets while maintaining high customer satisfaction.
- Collaborate with store teams to optimize product displays and promotional materials.
- Handle customer inquiries and resolve issues promptly to ensure a positive experience.
- Maintain up-to-date knowledge of Home Credit’s products, policies, and promotions.
- Participate in training sessions and team meetings to enhance sales and service skills.
Qualifications
- Minimum high school diploma; bachelor’s degree in business, marketing, or related field is a plus.
- Proven experience in retail sales, customer service, or financial services.
- Strong communication and interpersonal skills to engage effectively with customers.
- Ability to work in a fast-paced environment and meet sales targets.
- Basic understanding of financial products and loan processes.
- Proficiency in using sales and customer relationship management (CRM) tools.
- Fluent in English and Bahasa Indonesia; additional local languages are an advantage.
- Willingness to work flexible hours, including weekends and holidays.