job description
Join O!Save as a Deputy Store Manager and take the next step in your retail leadership career in the vibrant and dynamic markets of Bali! This is a unique opportunity to contribute to the growth of a leading retail brand while developing your management skills in a fast-paced, customer-centric environment.
As the Deputy Store Manager, you will play a pivotal role in supporting the Store Manager in overseeing daily operations, driving sales performance, and ensuring exceptional customer service. You will lead by example, fostering a positive work culture and empowering your team to deliver outstanding results. With Bali’s thriving retail sector, this position offers excellent career progression and the chance to make a real impact.
If you are a motivated and experienced retail professional with a passion for leadership, we invite you to apply and become part of our success story at O!Save.
Responsibility
- Assist the Store Manager in overseeing daily store operations, ensuring smooth and efficient workflow.
- Lead, mentor, and develop the store team to achieve sales targets and deliver exceptional customer service.
- Monitor inventory levels, coordinate stock replenishment, and ensure product availability to meet customer demand.
- Implement and enforce company policies, procedures, and standards to maintain operational excellence.
- Drive sales performance by analyzing trends, identifying opportunities, and executing promotional strategies.
- Handle customer inquiries, complaints, and escalations professionally to ensure high satisfaction levels.
- Collaborate with the Store Manager to prepare budgets, forecasts, and performance reports.
- Ensure compliance with health, safety, and security regulations in the store.
Qualifications
- Minimum 1 year of experience as an Assistant Store Manager, Deputy Store Manager, or equivalent leadership role in retail.
- Proven leadership and team management skills with the ability to inspire and motivate staff.
- Excellent communication and interpersonal skills to build strong relationships with customers and team members.
- Strong problem-solving and decision-making abilities to handle operational challenges effectively.
- High integrity, professionalism, and ethical standards in all business dealings.
- Ability to work in a fast-paced environment and manage multiple priorities under pressure.
- Proficiency in retail management software and basic computer skills (e.g., MS Office, POS systems).
- Fluency in English and Indonesian is a plus.