job description
Join a dynamic retail environment as an Outlet Manager for a prestigious lifestyle brand in the heart of Baliās most vibrant locations. This role offers a unique opportunity to lead a high-performing team, drive sales growth, and deliver exceptional customer experiences in a fast-paced, luxury retail setting.
As the face of the brand, you will oversee daily operations, ensure operational excellence, and cultivate a customer-centric culture. Your leadership will be instrumental in achieving sales targets, maintaining brand standards, and fostering a motivated and engaged team. With Baliās booming tourism and retail market, this position is perfect for a results-driven professional with a passion for retail management and luxury service.
Enjoy a competitive salary package, career development opportunities, and the chance to work in one of the worldās most sought-after destinations.
Responsibility
- Lead and manage the outletās daily operations, ensuring smooth workflow and adherence to company policies and procedures.
- Drive sales performance by setting and achieving monthly, quarterly, and annual targets.
- Develop and implement strategic sales and marketing initiatives to enhance brand visibility and customer engagement.
- Recruit, train, and mentor a high-performing retail team, fostering a culture of excellence and accountability.
- Monitor inventory levels, coordinate with supply chain teams, and ensure optimal stock availability.
- Deliver exceptional customer service, resolving escalations and ensuring a premium shopping experience.
- Maintain store presentation standards, including visual merchandising, cleanliness, and brand compliance.
- Analyze sales data and market trends to identify opportunities for growth and improvement.
Qualifications
- Minimum 3 years of experience in retail management, preferably in luxury or lifestyle brands.
- Proven track record of achieving sales targets and leading high-performing teams.
- Strong leadership, communication, and interpersonal skills.
- Excellent understanding of retail operations, inventory management, and customer service best practices.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Proficiency in POS systems, retail software, and Microsoft Office Suite.
- Fluency in English; additional language skills (e.g., Indonesian, Mandarin) are a plus.
- Bachelorās degree in Business Administration, Marketing, or a related field is preferred.