job description
Join Vismay International Corporation as an Assistant Store Officer-in-Charge in the vibrant heart of Canggu, Bali! This is your opportunity to step into a dynamic leadership role within the retail sector, where you'll oversee daily store operations, drive sales performance, and ensure exceptional customer experiences. As a key player in our team, you'll collaborate with management to implement strategic initiatives, maintain inventory accuracy, and foster a motivated workforce. If you're passionate about retail, leadership, and delivering results in a fast-paced environment, this role is perfect for you!
At Vismay International Corporation, we value innovation, teamwork, and a customer-centric approach. You'll work in a supportive environment that encourages professional growth and offers competitive compensation. Located in the bustling area of Canggu, this position provides a unique blend of career development and the opportunity to enjoy Bali's renowned work-life balance.
Responsibility
- Assist the Store Manager in overseeing daily store operations, including opening/closing procedures, staff scheduling, and cash handling.
- Monitor and maintain inventory levels, ensuring accurate stock counts and timely replenishment to meet customer demand.
- Train, mentor, and supervise store staff to deliver exceptional customer service and achieve sales targets.
- Implement visual merchandising standards to enhance product presentation and drive sales.
- Handle customer inquiries, complaints, and returns professionally to ensure high satisfaction levels.
- Assist in preparing sales reports, analyzing performance metrics, and recommending improvements.
- Ensure compliance with company policies, safety regulations, and retail best practices.
- Collaborate with the management team to execute promotional campaigns and in-store events.
Qualifications
- Minimum of 2 years of experience in a retail or customer service role, with at least 1 year in a supervisory capacity.
- Strong leadership skills with the ability to motivate and manage a team effectively.
- Excellent communication and interpersonal skills to engage with customers and staff.
- Proficient in inventory management, POS systems, and basic retail software.
- Detail-oriented with strong organizational and problem-solving abilities.
- Ability to work flexible hours, including weekends and holidays, as required.
- Knowledge of retail sales techniques and customer service best practices.
- High school diploma or equivalent; a degree in Business or related field is a plus.