job description
Join Alfamart, a leading retail chain, as a Store Operations Team Member in beautiful Bali! We’re seeking passionate, customer-focused individuals to help deliver exceptional shopping experiences in our fast-paced stores across Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badung.
This is your chance to grow a rewarding career in retail while contributing to a dynamic team. Whether you’re just starting out or looking to advance, Alfamart offers training, development opportunities, and a supportive work environment where your efforts are recognized and rewarded.
As part of our team, you’ll play a key role in daily store operations, ensuring smooth transactions, maintaining store standards, and building lasting relationships with customers. If you thrive in a collaborative setting and enjoy making a difference, we’d love to hear from you!
Responsibility
- Provide exceptional customer service by assisting shoppers with inquiries, product locations, and checkout processes.
- Operate cash registers and handle transactions accurately, including cash, credit, and mobile payments.
- Maintain store cleanliness and organization, including stocking shelves, rotating products, and ensuring displays are visually appealing.
- Monitor inventory levels and assist in restocking merchandise to meet customer demand.
- Process deliveries, verify shipments, and update inventory records in the system.
- Collaborate with team members to achieve daily sales targets and operational goals.
- Handle customer complaints or issues professionally and escalate when necessary.
- Follow company policies on safety, security, and loss prevention to protect assets and ensure a secure shopping environment.
Qualifications
- Minimum high school diploma or equivalent; vocational training in retail is a plus.
- Proven experience in retail, customer service, or cash handling (fresh graduates with a strong work ethic are welcome).
- Excellent communication and interpersonal skills in English and Bahasa Indonesia.
- Ability to work flexible schedules, including weekends, holidays, and peak hours.
- Basic math and computer skills for operating POS systems and managing transactions.
- Strong attention to detail and ability to multitask in a fast-paced environment.
- Team player with a positive attitude and a commitment to delivering high-quality service.
- Physical ability to lift, bend, and stand for extended periods (up to 8 hours).