job description
Join MBG Fruits as a Retail Outlet Crew in the vibrant heart of Bali! We are a leading provider of premium fresh produce, dedicated to delivering quality fruits to our valued customers. As part of our dynamic team, you will play a key role in ensuring exceptional customer service, maintaining product freshness, and contributing to the smooth operation of our retail outlets in popular tourist and local hubs like Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, and Kuta.
This is a fantastic opportunity for individuals passionate about retail, customer engagement, and the fresh food industry. Whether you're assisting customers with their selections, restocking displays, or processing transactions, your work will directly impact our brand’s reputation for quality and service excellence.
At MBG Fruits, we value teamwork, professionalism, and a proactive attitude. If you thrive in a fast-paced environment and enjoy interacting with diverse customers, we’d love to have you on board!
Responsibility
- Provide exceptional customer service by greeting, assisting, and advising customers on product selections.
- Ensure all fresh produce displays are well-stocked, organized, and visually appealing.
- Process cash and digital transactions accurately and efficiently using POS systems.
- Monitor product freshness and quality, removing expired or damaged items promptly.
- Assist in inventory management, including receiving, unpacking, and storing new stock.
- Maintain a clean and hygienic work environment in compliance with food safety standards.
- Handle customer inquiries, complaints, and feedback professionally and resolve issues promptly.
- Collaborate with team members to achieve daily sales targets and operational goals.
Qualifications
- Minimum high school diploma or equivalent; prior retail or customer service experience is a plus.
- Excellent communication skills in English (additional languages are a bonus).
- Friendly, outgoing personality with a passion for customer interaction.
- Basic math and cash-handling skills for accurate transactions.
- Ability to stand for extended periods and lift moderate weights (up to 15 kg).
- Strong attention to detail and commitment to maintaining high standards of product presentation.
- Willingness to work flexible hours, including weekends and public holidays.
- Familiarity with POS systems is advantageous but not required (training provided).