job description
Join YUANSHENG FASHION TECHNOLOGY SDN BHD as a Retail Operations Manager and lead our dynamic retail operations across Malaysia. This is a unique opportunity to drive store performance, optimize business growth, and shape the future of our retail presence in a competitive market.
As a Retail Operations Manager, you will oversee daily operations, ensure exceptional customer experiences, and implement strategies to enhance profitability. You will collaborate with cross-functional teams to streamline processes, manage inventory, and develop talent within the retail network.
If you are a results-driven leader with a passion for retail excellence, we invite you to apply and be part of our growing team.
Responsibility
- Oversee daily retail operations across multiple store locations in Malaysia.
- Develop and implement strategies to improve store performance and drive sales growth.
- Monitor inventory levels, ensure stock availability, and optimize supply chain processes.
- Lead, train, and mentor retail staff to deliver exceptional customer service.
- Analyze sales data and market trends to make informed business decisions.
- Ensure compliance with company policies, safety regulations, and retail standards.
- Collaborate with marketing and merchandising teams to execute promotional campaigns.
- Manage budgets, control expenses, and maximize profitability.
Qualifications
- Bachelor's degree in Business Administration, Retail Management, or a related field.
- Minimum of 5 years of experience in retail operations or store management.
- Proven track record of driving sales growth and improving operational efficiency.
- Strong leadership and team management skills.
- Excellent analytical and problem-solving abilities.
- Proficiency in retail management software and Microsoft Office Suite.
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced, dynamic environment.