job description
Join Air Mas Perkasa as a Retail General Manager (IT & Smartphone) and lead our dynamic retail operations in Bali. This role offers a unique opportunity to drive sales, enhance customer experience, and manage a high-performing team in the fast-paced IT and smartphone retail sector.
As the Retail General Manager, you will oversee daily operations, develop strategic business plans, and ensure exceptional product knowledge and customer service. Your expertise in retail management and product research will be key to maintaining our competitive edge in the market.
Based in the vibrant area of Canggu, Bali, this position is perfect for a results-driven leader passionate about technology and retail excellence. Enjoy a competitive salary, career growth opportunities, and the chance to work in one of Indonesia's most exciting retail environments.
Responsibility
- Lead and manage retail store operations, ensuring high standards of customer service and sales performance.
- Develop and implement strategic business plans to achieve sales targets and expand market presence.
- Conduct product research and stay updated on the latest trends in IT and smartphone technology.
- Train and mentor staff to enhance product knowledge and sales techniques.
- Monitor inventory levels, manage stock orders, and ensure product availability.
- Analyze sales data and customer feedback to improve store performance and customer satisfaction.
- Build and maintain strong relationships with suppliers and vendors.
- Ensure compliance with company policies and retail regulations.
Qualifications
- Bachelor's degree in Business Administration, Marketing, or a related field.
- Minimum of 5 years of experience in retail management, preferably in the IT or smartphone sector.
- Proven track record of achieving sales targets and driving business growth.
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- In-depth knowledge of retail operations, inventory management, and customer service.
- Familiarity with IT products, smartphone technology, and market trends.
- Ability to work in a fast-paced environment and adapt to changing market conditions.