job description
Join Global Digital Niaga as a Retail Frontliner in our exclusive Bali Bootcamp! This is your chance to kickstart a dynamic career in retail while enjoying the vibrant culture and lifestyle of Bali’s most sought-after locations: Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badung.
As a Frontliner, you’ll be the face of our brand, delivering exceptional customer experiences, driving sales, and ensuring smooth store operations. This contract-based role offers hands-on training, career growth opportunities, and the chance to work in a fast-paced, customer-centric environment. Whether you’re a fresh graduate or an experienced professional, this bootcamp will equip you with the skills to excel in retail and beyond.
At Global Digital Niaga, we value passion, teamwork, and a commitment to excellence. If you’re energetic, customer-focused, and ready to take on new challenges, we’d love to have you on our team!
Responsibility
- Provide outstanding customer service by greeting, assisting, and addressing inquiries with professionalism and enthusiasm.
- Recommend products based on customer needs, ensuring a personalized and satisfying shopping experience.
- Process transactions accurately using POS systems and handle cash/credit payments with integrity.
- Monitor and maintain inventory levels, including stock replenishment, product displays, and store organization.
- Collaborate with the team to achieve daily/weekly sales targets and contribute to store performance metrics.
- Uphold store cleanliness, visual merchandising standards, and brand presentation guidelines.
- Assist in promotional activities, including product launches, discounts, and loyalty program sign-ups.
- Report customer feedback, operational issues, or supply needs to the store manager promptly.
Qualifications
- Minimum high school diploma (SMU/SMA) or equivalent; higher education is a plus.
- Previous experience in retail, sales, or customer service is advantageous but not required.
- Excellent communication and interpersonal skills in English and Bahasa Indonesia.
- Strong problem-solving abilities and a proactive, can-do attitude.
- Ability to work flexible hours, including weekends and holidays, as per store schedules.
- Basic computer literacy (e.g., POS systems, inventory software) or willingness to learn.
- Passion for delivering exceptional service and building customer relationships.
- Physically fit to stand for extended periods and lift moderate weights (e.g., stock boxes).