job description
Join Shun Dat Pte Ltd as a Retail & E-Commerce Sales Executive in the vibrant heart of Bali! This is your opportunity to build a dynamic career in sales, driving revenue across both traditional retail and cutting-edge digital platforms. With a competitive base salary, uncapped commission potential, and clear pathways for advancement, this role is perfect for ambitious professionals who thrive in fast-paced, results-driven environments.
As part of our expanding team, you’ll play a pivotal role in shaping customer experiences, optimizing sales strategies, and contributing to the growth of our brand in Southeast Asia’s booming retail and e-commerce landscape. Whether you’re engaging with clients in-store or crafting compelling online campaigns, your efforts will directly impact our success—and yours.
Why Bali? Work in a tropical paradise while enjoying a professional environment that values innovation, collaboration, and performance. With a mix of local and international clientele, this role offers a unique blend of cultural exposure and career development.
Responsibility
- Develop and execute retail and e-commerce sales strategies to meet and exceed monthly/quarterly targets.
- Build and maintain strong relationships with B2B and B2C clients, ensuring high satisfaction and repeat business.
- Manage product listings, promotions, and digital marketing campaigns across e-commerce platforms (e.g., Shopee, Tokopedia, Lazada, or company websites).
- Conduct market research to identify trends, competitor activities, and opportunities for growth in the Indonesian retail sector.
- Collaborate with cross-functional teams (marketing, logistics, customer service) to streamline operations and enhance the customer journey.
- Provide exceptional in-store and online customer service, addressing inquiries and resolving issues promptly.
- Track sales performance using CRM and analytics tools, preparing reports and insights for management.
- Participate in trade shows, pop-up events, and networking opportunities to expand the company’s presence in Bali.
Qualifications
- Minimum 2 years of experience in sales, preferably in retail, e-commerce, or FMCG industries.
- Proven track record of meeting or exceeding sales targets in a commission-based environment.
- Strong communication and negotiation skills in English (Bahasa Indonesia is a plus).
- Familiarity with e-commerce platforms (e.g., Shopify, WooCommerce) and digital marketing tools (Google Analytics, Meta Ads).
- Self-motivated, target-driven, and able to work independently with minimal supervision.
- Excellent customer service orientation with a problem-solving mindset.
- Proficiency in Microsoft Office/Google Workspace and CRM software (e.g., HubSpot, Salesforce).
- Willingness to travel within Bali and occasionally to other regions for business needs.