job description
Join Kreasi Boga Pertama, the innovative culinary company behind Charlie's Macaroni, as a Retail Crew Member (Store Assembler) at our vibrant location in Bali Galeria Mall, Kuta. This is an exciting opportunity to be part of a dynamic retail team in one of Bali’s most bustling shopping destinations, serving both locals and international visitors with premium Italian-inspired products.
As a key member of our retail crew, you’ll play a crucial role in ensuring smooth store operations, delivering exceptional customer service, and maintaining our brand’s high standards. You’ll work in a fast-paced environment where teamwork, attention to detail, and a passion for food retail are essential. This role is perfect for individuals who thrive in customer-facing positions and are eager to grow within a leading F&B company in Bali.
We offer a competitive salary package along with a range of employee benefits, including overtime pay, annual THR (13th-month bonus), monthly performance bonuses, paid leave, BPJS health and social security coverage, and exclusive employee discounts. This role is ideal for those looking to build a career in retail, hospitality, or F&B while enjoying the vibrant lifestyle of Bali.
If you’re a proactive, customer-focused individual with a passion for retail and a desire to work in a fun yet professional environment, we’d love to hear from you!
Responsibility
- Assemble and maintain store displays, ensuring products are presented attractively and in accordance with brand standards.
- Provide friendly, efficient, and knowledgeable customer service to shoppers, assisting with inquiries, product recommendations, and purchases.
- Operate the cash register, handle transactions, and process payments accurately while maintaining a high level of professionalism.
- Monitor inventory levels, restock products as needed, and report any discrepancies or low-stock items to the store manager.
- Maintain store cleanliness and organization, including sweeping, mopping, and sanitizing high-touch areas to ensure a safe and welcoming environment.
- Assist with receiving and unpacking deliveries, verifying shipments against invoices, and storing products correctly.
- Collaborate with team members to achieve daily sales targets and contribute to a positive, high-energy work environment.
- Participate in team meetings, training sessions, and store events to stay updated on promotions, products, and company policies.
Qualifications
- High school diploma or equivalent; additional education or certifications in retail, hospitality, or customer service is a plus.
- Prior experience in retail, customer service, or F&B is preferred but not required; we welcome motivated beginners.
- Strong communication skills in English and Bahasa Indonesia; additional languages (e.g., Mandarin, Japanese) are a bonus.
- Ability to work in a fast-paced environment with a positive attitude and a customer-first mindset.
- Basic math skills for handling cash transactions and inventory counts.
- Physical stamina to stand for extended periods, lift up to 10 kg, and perform repetitive tasks.
- Flexibility to work in shifts, including weekends, evenings, and holidays, as required by store operations.
- Familiarity with Bali’s retail or tourism industry is advantageous but not mandatory.