job description
Join Harvey Norman, a leading global retailer of premium electronics, home appliances, and lifestyle products, as a Retail Cashier in beautiful Bali! This is your opportunity to work in a dynamic, customer-focused environment while contributing to an internationally recognized brand.
As the face of our store, you’ll play a pivotal role in delivering exceptional service at the checkout counter, ensuring smooth transactions, and creating a positive shopping experience for every customer. Whether you’re processing payments, handling returns, or assisting with inquiries, your professionalism and attention to detail will make a lasting impression.
Based in one of Bali’s vibrant retail hubs—Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, or Badung—you’ll enjoy a competitive salary, a supportive team, and the chance to grow within a company that values excellence and customer satisfaction.
Responsibility
- Process customer transactions accurately and efficiently using POS systems, including cash, credit/debit cards, and mobile payments.
- Provide friendly, professional, and efficient customer service, addressing inquiries and resolving issues promptly.
- Balance the cash register at the start and end of each shift, ensuring all transactions are recorded correctly.
- Handle returns, exchanges, and refunds in accordance with company policies while maintaining a positive customer experience.
- Assist in maintaining a clean, organized, and well-stocked checkout area to enhance store appearance and operational efficiency.
- Promote current sales, loyalty programs, and special offers to customers to drive additional revenue.
- Collaborate with team members to ensure smooth store operations, including assisting with stock replenishment during peak hours.
- Adhere to all company policies, including security procedures and loss prevention measures.
Qualifications
- Minimum high school diploma or equivalent; prior retail or cashier experience is a plus.
- Excellent communication and interpersonal skills with a customer-first mindset.
- Strong numerical and basic math skills for accurate cash handling and transaction processing.
- Ability to work in a fast-paced environment, multitask, and remain calm under pressure.
- Familiarity with POS systems and basic computer operations (training provided).
- High level of integrity and attention to detail, especially when handling cash and sensitive customer information.
- Flexibility to work evenings, weekends, and public holidays as required by retail schedules.
- Fluent in English; proficiency in Indonesian (Bahasa) is an advantage.