job description
Join GMG as a Retail Associate at Vans Mitsui KLIA and become part of a dynamic team representing one of the world's most iconic sports brands. In this role, you will be the face of Vans, delivering exceptional customer service, driving sales, and ensuring a premium in-store experience. If you are passionate about fashion, sports, and creating memorable shopping experiences, this is the perfect opportunity for you.
As a Retail Associate, you will play a key role in maintaining the store's visual standards, managing inventory, and achieving sales targets. You will work in a fast-paced environment where teamwork, creativity, and a customer-first mindset are essential. This position offers a competitive salary, opportunities for growth, and the chance to work with a globally recognized brand.
Located in the vibrant regions of Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badung, this role is ideal for individuals who thrive in a diverse and energetic setting. Whether you're assisting customers, restocking merchandise, or collaborating with your team, every day will bring new challenges and rewards.
Responsibility
- Provide exceptional customer service by greeting, assisting, and engaging with customers to ensure a positive shopping experience.
- Achieve and exceed individual and team sales targets through effective selling techniques and product knowledge.
- Maintain store visual standards by ensuring merchandise is displayed neatly and attractively according to brand guidelines.
- Manage inventory by restocking shelves, organizing storage areas, and assisting with stock takes.
- Process transactions accurately and efficiently using the point-of-sale system.
- Handle customer inquiries, complaints, and returns professionally and courteously.
- Collaborate with team members to create a welcoming and inclusive store environment.
- Stay updated on product knowledge, promotions, and brand initiatives to effectively communicate with customers.
Qualifications
- Previous retail or customer service experience is preferred but not required.
- Strong communication and interpersonal skills with a friendly and approachable demeanor.
- Ability to work in a fast-paced environment and handle multiple tasks efficiently.
- Passion for fashion, sports, and the Vans brand.
- Basic math skills for handling transactions and inventory management.
- Flexibility to work weekends, holidays, and peak retail hours.
- Ability to stand for extended periods and lift moderate weights.
- Team player with a positive attitude and a willingness to learn.