job description
Join MR.DIY, a leading home improvement retailer, as a Retail Associate in beautiful Bali! We are seeking enthusiastic and customer-focused individuals to deliver exceptional service in our stores across Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badung.
As a Retail Associate, you will play a key role in ensuring a positive shopping experience for our customers. You will assist with product inquiries, maintain store presentation, and contribute to a dynamic retail environment. This is a fantastic opportunity to grow your career in retail while enjoying the vibrant culture of Bali.
At MR.DIY, we value teamwork, integrity, and a passion for service. If you are energetic, detail-oriented, and eager to learn, we want you on our team!
Responsibility
- Provide excellent customer service by greeting and assisting shoppers with product inquiries.
- Maintain store cleanliness and ensure products are well-stocked and displayed.
- Process transactions accurately using POS systems and handle cash/card payments.
- Assist in inventory management, including restocking and organizing merchandise.
- Promote sales and special offers to enhance customer engagement.
- Resolve customer complaints professionally and escalate issues when necessary.
- Collaborate with team members to achieve daily sales targets.
- Follow company policies and procedures to ensure a safe and efficient work environment.
Qualifications
- Minimum high school diploma or equivalent.
- Previous retail or customer service experience is a plus.
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment and handle multiple tasks.
- Basic math skills for handling transactions.
- Willingness to work flexible hours, including weekends and holidays.
- Friendly, approachable, and team-oriented attitude.
- Familiarity with home improvement products is an advantage.