job description
Join MR.DIY, a leading home improvement retailer, as a Retail Associate in beautiful Bali! This is your chance to be part of a dynamic team that delivers exceptional customer service while driving sales in a fast-paced retail environment.
As a Retail Associate, you will play a key role in ensuring a seamless shopping experience for customers, assisting them with product inquiries, and maintaining store standards. Bali’s vibrant retail scene offers a unique opportunity to grow your career in a supportive and customer-centric workplace.
MR.DIY is committed to fostering talent and providing opportunities for professional development. If you are passionate about retail, enjoy engaging with customers, and thrive in a collaborative environment, we want to hear from you!
Responsibility
- Provide exceptional customer service by greeting, assisting, and advising customers on product selections.
- Process transactions accurately and efficiently using POS systems.
- Maintain store appearance by stocking shelves, organizing merchandise, and ensuring cleanliness.
- Handle customer inquiries, complaints, and returns professionally and promptly.
- Monitor inventory levels and assist in restocking products as needed.
- Promote sales, special offers, and loyalty programs to enhance customer engagement.
- Collaborate with team members to achieve daily sales targets and store KPIs.
- Adhere to company policies, safety standards, and operational procedures.
Qualifications
- Minimum high school diploma or equivalent; retail experience is a plus.
- Excellent communication and interpersonal skills in English and Bahasa Indonesia.
- Strong customer service orientation with a friendly and approachable demeanor.
- Basic math and cash handling skills.
- Ability to work flexible hours, including weekends and public holidays.
- Physical stamina to stand for extended periods and lift moderate weights.
- Team player with a proactive and can-do attitude.
- Familiarity with retail POS systems is advantageous.