job description
Join MR.DIY, a leading home improvement retailer, as a Retail Associate in beautiful Bali! This is your opportunity to be part of a dynamic team that delivers exceptional customer service while driving sales in a fast-paced retail environment.
As a Retail Associate, you will play a key role in ensuring a seamless shopping experience for customers by assisting them with product inquiries, maintaining store presentation, and processing transactions efficiently. Your enthusiasm and product knowledge will contribute to the store’s success and customer satisfaction.
MR.DIY is committed to fostering a supportive and inclusive work environment where employees can grow and thrive. If you are passionate about retail, enjoy interacting with people, and take pride in delivering outstanding service, we want to hear from you!
Responsibility
- Provide exceptional customer service by greeting, assisting, and advising customers on product selections.
- Process sales transactions accurately using POS systems and handle cash/credit payments.
- Maintain store appearance by restocking shelves, organizing displays, and ensuring cleanliness.
- Assist in inventory management, including receiving, labeling, and stocking new merchandise.
- Respond to customer inquiries and resolve complaints professionally and promptly.
- Promote current sales, discounts, and loyalty programs to drive customer engagement.
- Collaborate with team members to achieve daily sales targets and operational goals.
- Adhere to company policies, safety standards, and loss prevention procedures.
Qualifications
- Minimum high school diploma or equivalent; retail experience is a plus.
- Strong communication and interpersonal skills with a customer-focused mindset.
- Basic math and cash-handling abilities.
- Ability to work flexible schedules, including weekends and holidays.
- Physical stamina to stand for extended periods and lift moderate weights (up to 20 kg).
- Familiarity with home improvement products or willingness to learn.
- Team player with a positive attitude and strong work ethic.
- Proficiency in basic computer operations (POS systems preferred).