job description
Join MR.DIY, a leading retail brand, as a Retail Associate in beautiful Bali! We are seeking enthusiastic and customer-focused individuals to deliver exceptional service and drive sales in our stores across Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badung.
As a Retail Associate, you will be the face of our brand, assisting customers with product inquiries, maintaining store presentation, and ensuring a seamless shopping experience. This role offers a dynamic work environment, opportunities for career growth, and the chance to be part of a team that values excellence and innovation.
If you are passionate about retail, enjoy interacting with people, and thrive in a fast-paced setting, we invite you to apply and become a valued member of the MR.DIY family in Bali!
Responsibility
- Provide excellent customer service by greeting and assisting customers with product inquiries and purchases.
- Maintain store cleanliness, organization, and visual merchandising standards to enhance the shopping experience.
- Operate cash registers, process transactions, and handle cash and card payments accurately.
- Assist in inventory management, including stocking shelves, conducting stock checks, and reporting low inventory levels.
- Promote sales and special offers to customers, ensuring they are aware of current promotions and discounts.
- Handle customer complaints and concerns professionally, escalating issues to management when necessary.
- Collaborate with team members to achieve daily sales targets and store objectives.
- Adhere to company policies and procedures, including safety and security protocols.
Qualifications
- Minimum high school diploma or equivalent; additional education or retail experience is a plus.
- Excellent communication and interpersonal skills, with a friendly and approachable demeanor.
- Strong customer service orientation and the ability to work in a team environment.
- Basic math skills for handling cash transactions and inventory management.
- Ability to stand for extended periods and lift moderate weights (up to 10 kg).
- Flexibility to work in shifts, including weekends and holidays, as required.
- Knowledge of retail products and trends is an advantage.
- Willingness to learn and adapt to new processes and technologies.