job description
Are you passionate about fashion, technology, or lifestyle brands and looking to kickstart your career in the heart of Kuala Lumpur's financial hub? Storming Gravity Sdn Bhd is seeking an energetic and customer-focused Retail Associate to join our vibrant team at the prestigious Tun Razak Exchange (TRX).
As a Retail Associate, you will be the face of our brand. We believe in nurturing young talent and providing a dynamic work environment where your personality and passion for service can shine. If you thrive in fast-paced settings, love interacting with people, and are eager to grow your career within a modern retail landscape, we want to hear from you!
We offer more than just a job; we offer a career pathway with comprehensive health benefits, consistent training, and an inclusive team culture. Join us at Storming Gravity and be part of the future of retail in Malaysia.
Responsibility
- Deliver exceptional customer service by greeting customers and offering personalized product recommendations.
- Maintain high standards of store visual merchandising and ensure inventory is well-organized.
- Process sales transactions accurately and efficiently using the Point-of-Sale (POS) system.
- Handle customer inquiries, feedback, and resolve issues with a professional and positive attitude.
- Assist with stock replenishment, stock takes, and maintaining store cleanliness.
- Collaborate with team members to achieve daily and monthly sales targets.
- Stay updated on product knowledge to provide accurate information to shoppers.
Qualifications
- Minimum SPM or equivalent education level.
- Fresh graduates are strongly encouraged to apply; prior retail experience is a plus.
- Excellent communication skills in English and Bahasa Malaysia (Mandarin is an added advantage).
- Energetic, outgoing personality with a strong desire to provide excellent service.
- Ability to work flexible hours, including weekends and public holidays.
- Basic computer literacy and comfort with digital POS systems.
- Proactive mindset with the ability to work effectively in a team environment.