job description
Join Zen Career as a Retail Assistant and become part of a dynamic team representing a globally recognized eyewear brand. This is your opportunity to develop exceptional customer service skills in a vibrant, fast-paced retail environment. You'll engage with diverse customers, showcase trendy eyewear collections, and contribute to a positive shopping experience. Ideal for individuals passionate about fashion, retail, and delivering outstanding service.
Based in the scenic locations of Bali, including Canggu, Ubud, and Denpasar, this role offers a unique blend of professional growth and lifestyle benefits. Whether you're assisting customers with stylish frames or managing inventory, you'll play a key role in driving sales and brand loyalty.
Responsibility
- Provide exceptional customer service, assisting clients in selecting eyewear that suits their style and needs.
- Manage daily retail operations, including sales transactions, inventory management, and visual merchandising.
- Maintain a clean, organized, and visually appealing store environment.
- Achieve sales targets by promoting products and upselling complementary items.
- Handle customer inquiries, complaints, and returns professionally and efficiently.
- Collaborate with the team to ensure smooth store operations and a positive work culture.
- Stay updated on product knowledge, including new arrivals, trends, and promotions.
- Assist in stock replenishment, pricing updates, and store displays.
Qualifications
- Previous retail or customer service experience is a plus but not required.
- Strong communication and interpersonal skills.
- Passion for fashion, eyewear, and trends.
- Ability to work in a fast-paced environment and multitask effectively.
- Basic computer skills for sales transactions and inventory management.
- Friendly, approachable, and customer-focused attitude.
- Willingness to work flexible hours, including weekends and holidays.
- Fluency in English; additional languages are a bonus.