job description
Join PERSOL, a leading global staffing and recruitment agency, in shaping the future of luxury beauty retail in Bali, Indonesia. We are seeking a dynamic and passionate Luxury Skincare Store Manager to lead our high-end beauty retail operations in premium locations such as Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badung. This is an exceptional opportunity to immerse yourself in Baliās thriving luxury retail scene while managing a team and delivering unparalleled customer experiences.
As the face of our luxury skincare brand, you will drive sales, cultivate a high-performance team, and ensure every customer interaction reflects the elegance and sophistication of our products. Baliās booming tourism and expat communities create a unique market for premium beauty, and your leadership will be key to capitalizing on this demand. If you thrive in a fast-paced, customer-centric environment and have a passion for beauty, this role offers the perfect blend of challenge and reward.
This contract position provides the flexibility to work in one of the worldās most desirable locations while advancing your career in luxury retail. Whether youāre a seasoned retail manager or an emerging leader in the beauty industry, this is your chance to make a lasting impact in Baliās competitive luxury market.
Apply now and become part of a team that values excellence, innovation, and the art of exceptional customer service.
Responsibility
- Lead and inspire a team of beauty advisors to achieve sales targets and deliver exceptional customer service in a luxury retail environment.
- Oversee daily store operations, including inventory management, visual merchandising, and compliance with brand standards.
- Develop and implement sales strategies to maximize revenue, including promotions, events, and customer loyalty programs.
- Ensure a seamless and personalized shopping experience for high-end clientele, including expats and tourists in Bali.
- Monitor market trends and competitor activity to identify opportunities for growth and differentiation.
- Handle customer inquiries, complaints, and feedback with professionalism and a solutions-oriented approach.
- Collaborate with regional managers and brand partners to align store performance with company goals.
- Maintain a deep knowledge of luxury skincare products, ingredients, and benefits to educate customers and drive sales.
Qualifications
- Proven experience as a Store Manager, Assistant Manager, or Senior Beauty Advisor in a luxury beauty or retail environment.
- Strong leadership skills with the ability to motivate and develop a high-performing team.
- Excellent communication and interpersonal skills, with fluency in English (additional languages are a plus).
- Passion for beauty, skincare, and luxury retail, with a keen eye for trends and customer preferences.
- Proficient in retail management software, POS systems, and Microsoft Office Suite.
- Ability to work flexible hours, including weekends and holidays, to meet the demands of a tourist-driven market.
- Experience in inventory management, sales reporting, and performance analysis.
- Bachelorās degree in Business, Marketing, or a related field is preferred but not required.