job description
Join FamilyMart, a leading global convenience store chain, as a Retail Assistant in beautiful Bali! We are seeking enthusiastic and customer-focused individuals to be the face of our brand across multiple locations, including Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badung.
As a Retail Assistant, you will play a vital role in delivering exceptional service, maintaining store operations, and ensuring a pleasant shopping experience for our diverse customer base. This is a fantastic opportunity to grow your retail career in a dynamic and fast-paced environment while enjoying the vibrant culture of Bali.
At FamilyMart, we value teamwork, professionalism, and a passion for customer satisfaction. If you are a motivated individual with a friendly demeanor and a keen eye for detail, we would love to have you on our team!
Responsibility
- Provide excellent customer service by greeting and assisting customers with their purchases.
- Operate the cash register, handle transactions, and ensure accurate cash handling.
- Maintain a clean and organized store environment, including stocking shelves and managing inventory.
- Assist in receiving and unpacking deliveries, and ensure products are displayed attractively.
- Monitor product expiration dates and rotate stock to minimize waste.
- Handle customer inquiries and resolve complaints in a professional manner.
- Follow company policies and procedures to ensure a safe and efficient workplace.
- Collaborate with team members to achieve daily sales targets and operational goals.
Qualifications
- High school diploma or equivalent; prior retail experience is a plus.
- Excellent communication and interpersonal skills.
- Strong customer service orientation with a friendly and approachable attitude.
- Basic math skills for handling cash transactions.
- Ability to work in a fast-paced environment and multitask effectively.
- Reliable, punctual, and committed to maintaining a high standard of work.
- Willingness to work flexible hours, including weekends and holidays.
- Basic knowledge of POS systems is an advantage.