job description
Join a dynamic retail environment in the heart of Bali as a Retail Assistant & Administrative Support. This role offers a unique opportunity to engage with customers while contributing to the smooth operation of our store. You’ll play a key role in delivering exceptional service, managing inventory, and supporting administrative tasks to ensure a seamless shopping experience.
Based in vibrant locations such as Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, or Badung, you’ll work in a fast-paced yet rewarding setting. Whether you’re assisting walk-in customers, recommending products, or maintaining store organization, your contributions will directly impact customer satisfaction and operational efficiency.
We offer a competitive monthly salary range of IDR 6,000,000 to IDR 9,300,000, flexible part-time hours, and the chance to grow within a supportive team. If you’re passionate about retail, detail-oriented, and enjoy working in a customer-facing role, we’d love to hear from you!
Responsibility
- Provide exceptional customer service to walk-in clients, addressing inquiries and offering product recommendations.
- Assist customers in selecting suitable hardware products based on their needs and preferences.
- Manage inventory tasks, including restocking, arranging displays, and conducting regular stock checks.
- Process sales transactions accurately using POS systems and handle cash/credit payments.
- Support administrative duties, such as maintaining records, preparing reports, and organizing paperwork.
- Ensure the store is clean, organized, and visually appealing to enhance the shopping experience.
- Collaborate with the team to resolve customer complaints and escalate issues when necessary.
- Stay updated on product knowledge and promotions to provide accurate information to customers.
Qualifications
- Minimum high school diploma or equivalent; additional retail or administrative experience is a plus.
- Excellent communication and interpersonal skills in English (Bahasa Indonesia is a bonus).
- Strong customer service orientation with a friendly and approachable demeanor.
- Basic computer literacy (e.g., POS systems, Microsoft Office, email).
- Ability to multitask and work efficiently in a fast-paced environment.
- Attention to detail and organizational skills for inventory and administrative tasks.
- Flexibility to work part-time hours, including weekends and holidays as needed.
- Passion for retail and sales with a proactive attitude toward learning and growth.