job description
Are you a detail-oriented, proactive individual with a passion for retail and e-commerce operations? We are seeking a dedicated Retail Assistant to join our team in Bali. In this role, you will play a key part in ensuring smooth daily operations, both online and in-store, while contributing to a well-organized and efficient work environment.
This is an excellent opportunity for someone who thrives in structured settings, enjoys multitasking, and is eager to grow within a dynamic retail environment. If you have a positive attitude, strong organizational skills, and a willingness to learn, we’d love to hear from you!
Responsibility
- Process and manage e-commerce orders efficiently, ensuring timely fulfillment and customer satisfaction.
- Assist in warehouse inventory management, including stock tracking, restocking, and organizing merchandise.
- Handle product packaging, labeling, and shipping preparations to meet delivery deadlines.
- Support in-store operations, including customer service, cashier duties, and maintaining a clean and inviting retail space.
- Coordinate with suppliers and logistics partners for incoming shipments, verifying orders upon receipt.
- Assist in maintaining accurate records of sales, inventory, and customer interactions.
- Collaborate with the team to implement promotional displays and seasonal merchandising strategies.
- Provide administrative support, including data entry, reporting, and basic documentation.
Qualifications
- High school diploma or equivalent; additional certification in retail or logistics is a plus.
- Proven experience in retail, e-commerce, or warehouse operations is preferred but not required.
- Strong attention to detail and ability to manage multiple tasks in a fast-paced environment.
- Excellent communication skills in English; knowledge of Bahasa Indonesia is an advantage.
- Proficient in basic computer applications (e.g., MS Office, Google Sheets) and e-commerce platforms.
- Ability to lift and move merchandise (up to 15 kg) and stand for extended periods.
- Highly organized, reliable, and able to work independently or as part of a team.
- Willingness to learn and adapt to new processes and technologies.