job description
Join Perdana Media Investment as a Retail Accessories & Mobile Phone Counter Attendant and become part of a dynamic team in Bali’s thriving retail sector. This role offers a fantastic opportunity to engage with customers, showcase top-tier products, and contribute to a vibrant work environment. If you’re passionate about customer service, tech-savvy, and eager to grow in a supportive setting, this position is perfect for you.
Based in prime locations across Bali—including Canggu, Ubud, Denpasar, and more—you’ll enjoy a competitive salary, a collaborative team, and the chance to develop your retail and sales skills. Whether you’re assisting customers with the latest mobile devices or styling them with trendy accessories, your role will be pivotal in driving sales and enhancing the shopping experience.
We believe in fostering talent and providing a workplace where you can thrive. With a focus on professional growth and a fun, engaging atmosphere, this is more than just a job—it’s a career step in one of Indonesia’s most exciting industries.
Responsibility
- Provide exceptional customer service by greeting, assisting, and advising customers on mobile phones, accessories, and related products.
- Manage daily counter operations, including sales transactions, inventory checks, and maintaining a clean, organized workspace.
- Demonstrate product features and benefits to customers, ensuring they make informed purchasing decisions.
- Handle cash and digital payments accurately, issuing receipts and processing returns or exchanges as needed.
- Monitor stock levels, report low inventory, and assist in restocking merchandise to meet customer demand.
- Resolve customer inquiries and complaints professionally, escalating issues to management when necessary.
- Promote ongoing sales, discounts, and loyalty programs to drive repeat business.
- Collaborate with team members to achieve daily and monthly sales targets.
Qualifications
- Minimum high school diploma or equivalent; prior retail or customer service experience is a plus.
- Strong communication and interpersonal skills, with fluency in English and Bahasa Indonesia.
- Basic knowledge of mobile devices, accessories, and current market trends.
- Ability to work in a fast-paced environment, multitask, and handle customer interactions with patience and professionalism.
- Cash handling experience and familiarity with POS systems are advantageous.
- Punctual, reliable, and willing to work flexible hours, including weekends and holidays.
- A friendly, approachable demeanor with a passion for sales and customer satisfaction.
- Basic computer skills for inventory management and sales reporting.