job description
Join the vibrant team at Nando's Bali as a Restaurant Supervisor and be part of an exciting culinary journey! Nando's is renowned for its flame-grilled PERi-PERi chicken and warm, welcoming atmosphere. As a Restaurant Supervisor, you will play a pivotal role in ensuring exceptional customer experiences, leading a dynamic team, and maintaining the high standards that Nando's is famous for.
This is a fantastic opportunity for a passionate and driven individual to grow their career in the hospitality industry. You will work in a fast-paced, fun, and supportive environment where your leadership skills will be valued and rewarded. If you have a knack for customer service, a love for food, and the ability to inspire a team, we want to hear from you!
Nando's offers competitive compensation, comprehensive training, and opportunities for career advancement. Join us and become part of a global brand that celebrates diversity, creativity, and a shared love for great food.
Responsibility
- Lead and motivate a team of staff to deliver outstanding customer service.
- Ensure smooth daily operations, including opening and closing procedures.
- Monitor and maintain high standards of food quality, hygiene, and safety.
- Handle customer inquiries and resolve any issues promptly and professionally.
- Assist in training and developing team members to enhance their skills and performance.
- Manage inventory and ensure adequate stock levels of all necessary supplies.
- Uphold Nando's brand values and create a positive dining experience for all guests.
- Collaborate with the management team to achieve sales targets and operational goals.
Qualifications
- Previous experience in a supervisory role within the hospitality or food service industry.
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Knowledge of food safety and hygiene regulations.
- Ability to work in a fast-paced environment and handle multiple tasks efficiently.
- Passion for delivering exceptional customer service.
- Flexibility to work various shifts, including weekends and holidays.
- Basic computer skills for managing POS systems and inventory.