job description
Join Zarcoon Kitchen as a Restaurant Supervisor and lead a dynamic team in delivering exceptional dining experiences in the heart of Bali’s vibrant culinary scene. Based in Canggu, Badung, this role offers the opportunity to oversee daily operations, ensure top-tier service, and drive sales performance in a high-energy environment.
As a key leader in our restaurant, you will play a pivotal role in maintaining our reputation for excellence. Your ability to manage staff, optimize workflows, and uphold our brand’s standards will directly impact guest satisfaction and business success. This is a contract-based position with potential for growth in one of Bali’s most exciting hospitality destinations.
If you are a passionate, detail-oriented professional with a flair for leadership and a commitment to service excellence, we invite you to apply and become part of our mission to redefine dining in Bali.
Responsibility
- Supervise and coordinate daily restaurant operations, ensuring smooth service and guest satisfaction.
- Lead, train, and motivate a team of staff to deliver high-quality service and meet performance targets.
- Monitor and maintain food and beverage quality, adhering to Zarcoon Kitchen’s standards.
- Manage inventory, track supply levels, and coordinate with the kitchen to minimize waste.
- Handle customer inquiries, resolve complaints, and ensure a positive dining experience.
- Oversee cash handling, billing, and POS operations to ensure accuracy and efficiency.
- Develop and implement strategies to achieve sales targets and enhance profitability.
- Ensure compliance with health, safety, and hygiene regulations at all times.
Qualifications
- Minimum 3 years of experience in a supervisory role within the restaurant or hospitality industry.
- Proven ability to lead and manage a team in a fast-paced environment.
- Strong communication and interpersonal skills, with fluency in English (Bahasa Indonesia is a plus).
- Excellent problem-solving abilities and a customer-centric approach.
- Knowledge of POS systems, inventory management, and basic financial reporting.
- Flexibility to work evenings, weekends, and holidays as required.
- Passion for the culinary arts and a commitment to delivering exceptional service.
- Familiarity with luxury dining standards and high-end guest expectations.