job description
Kickstart your career in the vibrant world of hospitality and tourism with an immersive internship at Yee Lee Corporation Bhd. This hands-on program offers a unique opportunity to gain real-world experience in resort operations, including front office management, housekeeping, guest services, and food & beverage.
Based in the stunning destinations of Bali—Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, or Badung—you’ll work alongside industry professionals in a dynamic, multicultural environment. Whether you're assisting with check-ins, ensuring pristine accommodations, or delivering exceptional customer service, this internship will equip you with the skills, confidence, and network to thrive in the hospitality sector.
Ideal for students, recent graduates, or career changers, this role provides a structured learning path with mentorship, training, and exposure to all facets of resort management. Join us and turn your passion for hospitality into a rewarding career!
Responsibility
- Assist with front desk operations, including guest check-ins, check-outs, and reservation management.
- Support housekeeping teams in maintaining clean, comfortable, and well-presented guest rooms and public areas.
- Provide exceptional customer service, addressing guest inquiries, requests, and concerns with professionalism.
- Collaborate with food & beverage teams to ensure smooth service in restaurants, bars, or room service.
- Assist in administrative tasks, such as filing, reporting, and inventory management for resort operations.
- Participate in training sessions to develop skills in hospitality software, conflict resolution, and cultural sensitivity.
- Contribute to team meetings and brainstorming sessions to improve guest experiences and operational efficiency.
- Uphold brand standards for service quality, hygiene, and guest satisfaction at all times.
Qualifications
- Currently enrolled in or a recent graduate of a hospitality, tourism, or business-related program (or equivalent experience).
- Strong communication and interpersonal skills with fluency in English (additional languages are a plus).
- Passion for customer service and a guest-first mindset.
- Ability to work in a fast-paced, team-oriented environment with a positive attitude.
- Basic knowledge of hospitality operations (front office, housekeeping, or F&B) is advantageous.
- Willingness to learn and adapt to new systems, tools, and industry best practices.
- Flexibility to work shifts, weekends, and holidays as required by resort demands.
- Professional appearance and strong work ethic with attention to detail.