job description
Join Wingstop as a Restaurant Supervisor in the vibrant and dynamic Bali area! This is your opportunity to lead a high-performing team in delivering exceptional customer service while maintaining operational excellence in one of the world’s most popular fast-casual dining brands.
As a Restaurant Supervisor, you will play a pivotal role in ensuring smooth daily operations, upholding brand standards, and fostering a positive work environment. Your leadership will drive team performance, customer satisfaction, and overall restaurant success. If you are passionate about hospitality, thrive in fast-paced settings, and have a knack for problem-solving, this role is perfect for you.
Wingstop is committed to growth, innovation, and creating memorable dining experiences. Be part of a team that values dedication, teamwork, and a commitment to quality. Apply today and take the next step in your hospitality career in the heart of Bali!
Responsibility
- Oversee daily restaurant operations, ensuring compliance with Wingstop’s standards and procedures.
- Lead, train, and motivate staff to deliver exceptional customer service and maintain high productivity.
- Monitor food quality, presentation, and inventory to ensure consistency and minimize waste.
- Handle customer inquiries, complaints, and feedback professionally and promptly.
- Assist in scheduling, payroll, and performance evaluations for team members.
- Ensure adherence to health, safety, and sanitation regulations at all times.
- Collaborate with the management team to implement promotional activities and drive sales.
- Conduct regular inspections of equipment, facilities, and cleanliness to maintain a safe and welcoming environment.
Qualifications
- Minimum of 2 years of experience in a supervisory or managerial role within the restaurant or hospitality industry.
- Strong leadership, communication, and interpersonal skills.
- Proven ability to work in a fast-paced environment and handle multiple tasks efficiently.
- Familiarity with POS systems, inventory management, and basic financial reporting.
- Excellent problem-solving skills and a customer-centric approach.
- Flexibility to work evenings, weekends, and holidays as required.
- Knowledge of food safety and sanitation standards (e.g., HACCP).
- Passion for the hospitality industry and a commitment to team development.